Database Administrator and IT Liason
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- Job Title: Database Administrator & IT Liaison
- Location: Armstrong Growers (Remote Position)
- Status: Full Time / Hourly
- Reporting Relationships: VP / Branch Management
- Work Schedule: Monday through Friday 8 am to 5 pm. Weekends as needed.
Variety, Quality & Beauty
Armstrong Growers is an Employee-owned, wholesale bedding
plant grower located in Southern California; it is a division of Armstrong
Garden Centers, Inc. We operate five
growing facilities in San Marcos, Santa Paula, Oxnard, Fallbrook, and Bermuda
Dunes, CA serving Independent Garden Centers throughout California, Arizona,
New Mexico, Utah, Nevada, and Texas.
Armstrong
Growers, a division of Armstrong Garden Centers Inc., is partnered with SBI
Software; a customized operating platform that is specialized for the
horticultural growing industry which operates our internal operations
including: inventory control, production,
customer ordering, shipping, accounting and overall operations management.
Summary
We
are currently hiring for an experienced IT/Database Administrator to oversee
our systems platform as well as support our internal teams. This position also collaborates closely with both
the SBI Engineers as well as Axicom; IT Consultants & Cybersecurity
partner.
In
the future, this position will also be tasked with onboarding and supporting our
east-coast growing operation (Pike Farm Nursery) as we introduce the SBI Operating
platform to that division.
Primary Duties and Responsibilities
- Collaborates with and supports
all departments within Armstrong Growers and soon Pike Farm Nursery with: Inventory Control, Sales, Operations,
Shipping, Production, Accounting to ensure efficiency for each of their
modules.
- Troubleshoot any/all system/IT
issues that can arise with SBI/Axicom on a priority basis.
- Assist SBI and Axicom when
onboarding new sites or equipment as growth and system improvements continues.
- Manages any ongoing system
"cases" for correction / improvement; keep the Management Team informed on
progress.
- Oversees the company database
which is detailed including customers, products and inventory
- Collaborates closely with
Production in product creation, pricing and implementing within the system
- Works closely with our VP/GM on
annual price increase implementation and maintains the pricing system
recently developed.
- Works with Production/Sales to
keep custom, SKU, UPC and Tax details current.
- Monitors the health and
functionality of the SBI database and troubleshoots minor issues before
escalating. Monitors open SBI cases
to help facilitate timely resolution.
- Administers internal database
access, permissions, and security, and helps provide system training for
employees.
- Works with SBI on system
enhancements for both new and existing features
- Coordinates with both Axicom
and SBI to facilitate resolution when system issues involve both groups.
- Assists with hardware
changes/upgrades as needed.
- Responds to emergency calls
after hours and facilitates resolution as needed
- Attend
weekly Zoom production meetings to present and update the management team
on issues being serviced and progress of projects
Education, Prior Work Experience and Specialized Skills and Knowledge
-
At least 5 years of systems platform computer experience & 1 year of database management experience
Excellent verbal and written communication skills
Ability to work independently and make sound decisions as well as being part of a team, maintaining professional courtesy and demeanor.
Bilingual in English and Spanish PREFERRED
Ability to maintain a database and insure its updated
Ability to conduct data analysis and generate reports
Ability to perform basic IT troubleshooting, before escalating issues
Ability to work under pressure, in a fast-paced environment and multi-task
Be computer literate with the Windows operating system, Google products, and cloud networks. SBI experience PREFERRED.
College degree PREFERRED
Compensation
Hourly rate: will commensurate with experience
We have great benefits! (Benefits available to full-time associates)
- Major medical, dental, vision, and other group benefits.
- Paid holidays and paid vacation.
- Participate in the Employee Stock Ownership Plan (ESOP).
- Participate in Company 401k
- 30% Employee Discount at Armstrong Garden Centers.
Safety First!
Physical Environment/Working Conditions
Can requires extensive use of back, legs, knees, arms, feet and hands for lifting, stooping, squatting, bending, twisting, kneeling, pulling, pushing, reaching overhead, and walking. Unassisted lifting limits up to 50 lbs. Individuals may be required to do any or all of these situations throughout the work day, with an emphasis on walking and standing for a major portion of the day.
We want to hear from you
See what you are looking for? We want to hear from you. We are always looking for great talent on our team.
Have questions or don't see what you are looking for? We still want to hear from you. Our Human Resources team is here to help.